Frequently Asked Questions
The Sneaker
Which materials do you use?
The sneakers main materials are Silicon made in Germany, as it is used in many household items, and leather. Currently we use organic European leather made in Italy and Olivenleder, sustainably tanned with only olive leaves. Laces are made in Germany of cotton/cloth from various countries.
My Sneaker
Why do my new eekuals smell chemical?
Your sneakers are produced right before you get them. The smell comes from glues. It will go away in a couple of days.
Did you know that off-the shelf sneakers have much more glue in them than eekuals? They do not smell, since they are typically produced months before you get them.

Why are my eekuals smaller than any other shoe I have?
Eekuals fit perfectly for your foot. Standard sized shoes, however, have to “fit” anyone. Hence, they have extra space of up to 2 cm making them artificially big.
Why are my eekuals so tight?
Eekuals fit perfectly. They are like a second skin. You can feel them all over your foot. This feels new or even strange when you get your first eekuals.
Standard-sized shoes don’t fit. You only feel them at certain points.

Colors
Why are only some colors available?
The available colors in the app reflect the currently available leather and silicon colors in our store. Some of the colors are not always available from our European suppliers.
Why can I not combine any leather color with any sole color?
We have tested hundreds of color combinations and restricted your choice to those aesthetically matching best. In our tests we had some crazy color combinations. It turned out, customers did not wear these eekual’s a lot because of their look.
The company
Are you a custom tailor?
No. eekual converts measurements into cut patterns based on an algorithm. We create a digital twin that learns and changes with you. In contrast, custom tailors largely rely on craftsmanship which follows rather stringent rules. As a result, eekual sneakers truly represent your individual physiology.
logo